FAQs

Alula Gold Soy is stepping away from Australian shelves. While we’re sad to say goodbye, we’re incredibly proud of the care and quality it’s offered families over the years.

Why is Alula Gold Soy being discontinued?

Alula Gold Soy is being discontinued following the closure of our specialised manufacturing facility in Mexico. This facility was uniquely equipped to produce our soy-based formula to the high standards that we require. As part of commitment to safety and quality, we have not yet identified another facility that meets our standards for production and ingredient sourcing. We understand that this may be disappointing news, and please know that we are continuing to explore options and will only consider reintroducing the product if we can ensure it meets the trusted standards expected of us

How much longer will it be available?

Availability may vary from store to store, so we recommend checking with your local store for the most up to date availability. We anticipate some stores may run out of stock within the next 2 to 4 weeks, while others might have limited quantities for a short time after that.

We recognised that transitions like this can sometimes cause concern, and our Careline team is available to assist with any questions you may have. If you child is currently using Alula Gold Soy, we recommend speaking with your healthcare professional to explore suitable alternative feeding options that best support your child’s individual dietary needs.

For further information, please contact our Careline on 1800 552 229

PLEASE NOTE that our Careline team is unable to provide information on product availability in specific store locations. We recommend contacting your local retailer directly for the most accurate and up-to-date stock details.

The new-look Alula Allergy is now rolling into stores! Expect to see it back on shelves from Monday, 4 August 2025.

Where is the new-look Alula Allergy now made?
Alula Allergy is now manufactured in Spain. We appreciate your patience during our transition from our Mexico manufacturing site to our new manufacturing site in Spain.

Has the formulation changed?
While Alula Allergy is now made in Spain, the formulation remains the same. However, you may notice minor differences in the powder’s appearance, such as a slightly different colour or texture to what you have previously been used to.
Please note, while there are no changes to formulation now, there will be minor recipe updates coming soon. For more information on what these changes are please call our Careline on 1800 552 229.

Alula Allergy’s feeding guide has changed, why?
The new-look Alula Allergy is now made in 30mL increments.
After listening to feedback from parents, caregivers, and healthcare professionals, we’ve updated the feeding guide and scoop size to allow for smaller volume preparation, helping to reduce waste when smaller amounts are needed.

Please ensure that you have read the feeding guide of our new-look Alula Allergy before preparation. For further assistance, please contact our Careline on 1800 552 229.

Can I use the bigger scoop from my old tin?
No, it is important that the new-look Alula Allergy infant formula is prepared with scoop provided in the tin, unless advised otherwise by your healthcare professional.
Please ensure that you have read the feeding guide of our new-look Alula Gold Allergy before preparation. For further assistance, please contact our Careline on 1800 552 229.

I have noticed that the new look Alula Allergy has a printed wraparound label?
That is correct. To ensure product was back on shelf as quickly as possible, we have temporarily used a wraparound label for the tins of our new-look Alula Allergy you will see arriving into stores from early August which is now manufactured in Spain. Moving forward, we will be returning to our standard printed tin.

The label looks different and not like the other Alula labels, is this product genuine?
Yes, this product is a genuine Alula product and manufactured to the highest standards. Regrettably, the wraparound label has been applied in a way that has caused some distortion due to the tin’s ridges, rest assured that the product remains fully compliant with all health and safety standards, with no impact to its quality or efficacy.

Why has the name changed from ‘Alula Gold Allergy’ to ‘Alula Allergy’?
We have removed the word ‘Gold’ from the product names of our specialised infant formulas to make them more identifiable to parents/carers from our standard (non-specialty) infant formula ranges.

Does the new look Alula Allergy still contain DHA and AA?
The new-look Alula Allergy contains DHA and AA from Algal sources and does not contain fish.

Is Alula Allergy suitable for both vegetarians and vegans?
Alula Allergy is suitable for people following a vegetarian diet. However the Vitamin D present in Alula Allergy is sourced from Lanolin (sheep’s wool) and would not be suitable for those following a vegan diet.

Where can I purchase Alula Allergy?
Alula Allergy is available at Coles, Amazon, Chemist Warehouse, and selected pharmacies nationwide.
Please visit our Alula Allergy product page where you can find further product information including nutritional information and feeding guidelines.

We have recently made some amendments to the packaging across our Alula Advance + range (Stages 1, 2, 3 & 4), which will arrive in stores from September 2025.

In addition to our packaging change, we have made some nutritional adjustments to our Alula Advance + Stages 2, 3 and 4 formulations.

Our amended Alula Advance+ range will be available from September 2025. Speak to your local retailer on specific store availability.

For any questions about the changes across our Alula Gold range, please contact our Australian-based Careline.

With any recipe change you may find your baby notices the slight adjustment and may better adapt when the new formula is introduced gradually. For further information on gradually re-introducing Alula Advance + read changing formula with ease.

Any minor changes in your little one’s digestion should be temporary, however if they experience any adverse symptoms, please speak to a healthcare professional.

For further information, please contact our Australian-based Careline.

We have added stickers to the lids of Alula Gold DelicateEze® to let you know it will be renamed Alula Colic & Constipation later this year.

Our specialised infant formula will soon be produced in France, with minor nutritional changes. You can find Alula Colic & Constipation on shelves and online from mid-2025.

For further information, please contact our Sydney-based Careline.

Introducing Alula Gentle – the new name and look for Alula Original, carefully formulated to provide age-appropriate nutrition for your little one.

With this change, we have transitioned the production of Alula Original (Stages 1, 2 & 3) from Mexico to New Zealand. Along with a new look, we’ve updated the stage number to be easily identifiable on the bottom right-hand side. 

In addition, there are some nutritional changes. See the table below for an outline of the changes:

Our new-look Alula Gentle range will be available from March 2025. Speak to your local retailer about specific store availability. You may have noticed stickers on the lids highlighting these updates and, as we make this transition, you might see both Alula Original and Alula Gentle products available for a short while.

For any questions about the changes across our Alula Gentle range, please contact our Sydney-based Careline.

With any recipe change you may find your baby notices the slight adjustment and may better adapt when the new formula is introduced gradually. For further information on gradually re-introducing Alula Gentle read changing formula with ease.

Any minor changes in digestion should be temporary, however if your little one experiences any adverse symptoms, please speak to a healthcare professional.

For further information, please contact our Sydney-based Careline.

We have recently updated the packaging across our Alula Gold range (Stages 1, 2, 3 & 4), which will arrive in stores from late February 2025. Along with a new look, we’ve updated the stage number to be easily identifiable on the bottom right-hand side. 

In addition to our packaging change, we have made some nutritional adjustments to our Alula Gold Stages 1, 2 and 4 formulations.

Our new-look Alula Gold range will be available from February 2025. Speak to your local retailer on specific store availability. 

For any questions about the changes across our Alula Gold range, please contact our Sydney-based Careline.

With any recipe change you may find your baby notices the slight adjustment and may better adapt when the new formula is introduced gradually. For further information on gradually re-introducing Alula Gold read changing formula with ease.

Any minor changes in your little one’s digestion should be temporary, however if they experience any adverse symptoms, please speak to a healthcare professional.

For further information, please contact our Sydney-based Careline.